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customer data news from FierceCIO

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Data breaches on the rise

The Identity Theft Resource Center of San Diego has found that data breaches are on the rise. So far this year, 449 U.S. businesses, government agencies and universities have reported a loss or theft... Read more...

Customer data should drive IT decisions

Michelle McKenna, the CIO at Universal Orlando Resorts, has some advice for her members of her profession--think like your customers and use your data to focus on your company's markets. "In today's... Read more...

Data theft puts IT on hot seat

The tech industry has been analyzing and evaluating the recent theft of 4.2 million credit and debit card numbers from the Hannaford supermarket chain, a Maine-based grocer. And what they are finding... Read more...

Data loss costs a bundle

It doesn't matter whether you are the CIO of a big company or a small one. Losing customer data will always cost you plenty. The Ponemon Institute, an independent information practices research... Read more...

In favor of probability models

Peter Fader, professor of marketing at University of Pennsylvania's Wharton School tells CIO Insight that he hates to see companies waste time and money collecting terabytes of customer... Read more...

ALSO NOTED: IT hiring is still difficult; Technology for road warriors;

> IT managers face crunch in filling open positions. Article >... Read more...

Making up for data breaches

It's one thing to shore up your security infrastructure and promise to keep your customers' data secure, but it's quite another in practice. If your company experiences an unfortunate data breach... Read more...

Compliance takes a leap forward

Still smarting from the deluge of security breaches reported worldwide last year, vendors are unveiling enterprise-ready privacy compliance systems (PCS) that aim to provide integrated protection... Read more...

Microsoft's getting serious about privacy

Microsoft appears to be serious, and much more sensitive, when it comes to providing deeper security and privacy features within its products. It just released a 49-page guideline on how it's... Read more...

A wireless network balancing act

While one health insurance company doesn't have a wireless networking system in place, it has put in a wireless network detection system to ensure that wireless devices brought in and around its... Read more...